Refund policy

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

You can always contact us for any issues at support@bananzapuddingco.com.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). 

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
We reserve the right to allow or deny any exchange. In the event that an exchange is desired you should promptly reach out to our support team at support@bananzapuddingco.com.

 

Refunds
All sales are final for any perishable food items, gift cards, or coupons,  for all other purchases please return items and allow 10-15 business days for us to process your return and refund, please contact us at support@bananzapuddingco.com.